COVID-19

COVID-19 – How we are managing our patients

This page was last updated on 1/02/2022

We are changing the way we manage people inside this medical practice. This is to ensure the safety of our staff and patients and to adhere to current Queensland Government Guidelines. Please read these requirements carefully.

From 17th December 2021:

  1. You will be requested by our administration staff to provide proof of full COVID-19 vaccination (2 doses) at the time of your appointment. There are 4 accepted documents of proof which can be obtained through the Medicare app, from your Medicare-linked MyGov account, My Health Record or alternatively, a printed certificate from Medicare. If you cannot or do not wish to provide this proof you will be required to have a COVID-19 RAT test and have a negative result. We will administer this test for you at the time of your consultation and prior to you attending our practice. This test will be at your own expense.
    • Through the Check In Qld app
    • A COVID-19 digital certificate
    • Your immunisation history statement (IHS)
    • An international COVID-19 Vaccination Certificate for overseas travel
  1. If you are fully vaccinated, but have respiratory, cold or flu-like symptoms, you must not attend our premises – you must obtain a COVID-19 test and receive a negative result before attending in person.
  2. If you are not fully vaccinated, you will be required to have a COVID-19 RAT test and have a negative result. We will administer this test for you at the time of your consultation and prior to you attending our practice. This test will be at your own expense. Alternatively, a Telehealth consultation may be offered if your treating surgeon deems this appropriate.
  3. If you are not fully vaccinated, and you require more urgent medical attention, we recommend that you go straight to your nearest hospital’s Emergency Department to avoid any delay in receiving treatment and where staff have access to full Personal Protective Equipment.
  4. There is a strict one fully vaccinated carer/support person per patient rule. No unvaccinated visitors are to enter the practice. All visitors are required to provide COVID-19 vaccination proof using the Check In Qld app on arrival. Failure to comply with this will result in the visitor being asked to wait outside the practice.

    Thank you for your ongoing patience and understanding during this pandemic.